1. Overview

By accessing and using this website, you agree to be bound by the following Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Products & Descriptions

We specialize in artificial jewellery products. We try to ensure all product images and descriptions are accurate, however slight variations in color, size, or appearance may occur due to lighting and manufacturing differences.

3. Orders & Confirmation

Once you place an order, you will receive confirmation via WhatsApp or email. We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

4. Pricing & Payments

All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice. Payment must be completed at checkout or via Cash on Delivery (if available).

5. Shipping & Delivery

We aim to deliver orders within 2–5 working days across Pakistan. Delivery times may vary depending on location, courier service, or unforeseen delays. We are not responsible for courier delays after dispatch.

6. Returns & Exchanges

We accept returns or exchanges within 7 days of delivery only if the product is damaged, defective, or incorrect. Items must be unused and in original packaging.

7. Refund Policy

Refunds (if applicable) will be processed after inspection of the returned item. Shipping charges are non-refundable.

8. User Responsibilities

Customers must provide accurate shipping details. We are not responsible for delays or losses caused by incorrect information provided by the customer.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website means you accept the updated terms.

11. Contact Information

If you have any questions, contact us via WhatsApp +923474215854 or email support@mirabia.pk.